Privacy Policy

Privacy Policy for

Last Updated: 05.05.2023

This Privacy Policy outlines the practices of Arctic Experts ehf. (“we,” “us,” or “our”) concerning the collection, use, and disclosure of personal information when you use our website (the “Site”). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our Privacy Policy, please do not access or use the Site.

  1. Information We Collect

When you visit our Site or use our services, we may collect the following types of information:

a. Personal Information: Personal information you provide us, such as your name, email address, phone number, and other contact details when you make a booking, sign up for our newsletter, or contact us through our contact form.

b. Non-Personal Information: We may collect non-personal information, such as IP address, browser type, operating system, browsing history, and other technical information to help us improve the Site and our services.

  1. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of the Site and to provide you with a personalized browsing experience. The following third-party cookies are used on our Site:

a. AdRoll: This cookie helps us to display targeted advertisements to you based on your browsing history and preferences.

b. Google Ads: This cookie is used to deliver targeted advertisements to you based on your browsing history and preferences.

c. Facebook Pixel: This cookie helps us to deliver targeted advertisements to you on Facebook, based on your browsing history and preferences.

d. Google Analytics: This cookie helps us analyze user behavior, such as the pages you visit, time spent on the Site, and other usage patterns to improve our Site and services.

e. Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

You may choose to disable cookies in your browser settings. However, this may affect your ability to use certain features of the Site.

  1. How We Use Your Information

We use your personal information for the following purposes:

a. To process your bookings and provide you with the services you have requested.

b. To communicate with you regarding your bookings, inquiries, or other relevant information.

c. To send you promotional materials, newsletters, and other marketing communications if you have opted in to receive them.

d. To improve the Site, our services, and the overall user experience.

e. To protect our legal rights and comply with applicable laws and regulations.

  1. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your personal information with third parties only in the following circumstances:

a. Service Providers: We may share your information with third-party service providers who help us operate our Site, provide services, or perform functions on our behalf.

b. Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes, such as a court order or subpoena.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information to the new owner.

  1. Your Rights Under GDPR

As a user in the European Economic Area (EEA), you have the following rights under GDPR:

a. The right to access, update, or delete your personal information.

b. The right to restrict or object to the processing of your personal information.

c. The right to data portability.

d. The right to withdraw your consent to the processing of your personal information at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

e. The right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes GDPR.

To exercise any of these rights, please contact us using the contact information provided below.

  1. Security

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

  1. Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Are you like actually reading this?  That’s really goddamn impressive, use our promo code ALUMINUMHAT for a 5% discount

  1. Contact Us

If you have any questions about this Privacy Policy or if you wish to exercise any of your rights under GDPR, please contact us at:

Arctic Experts ehf. Stakkahraun 5, Akureyri, 600, Iceland

[email protected]

3. Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:


The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .


We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .


We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

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